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The propane industry must position itself for market success by providing innovative products and services, offering unique technology solutions, delivering superior value to customers, setting new standards of safety and environmental protection, and maintaining competition and profitability.
Vision
By 2010, the industry will establish propane as the fuel of choice where clean, affordable, safe, and reliable energy is required.
The industry will capitalize on propane's distinct advantage as a portable fuel to provide customers with exceptional service, value, and flexibility. Customers will recognize propane for its excellent portability, low environmental impact, interchangeability with natural gas, high safety standards, and outstanding value. The propane industry will be acknowledged as highly customer focused, reliable, innovative, progressive, and environmentally friendly.
Strategic Goals
The following eight strategic goals are critical to achieving this vision:
Market Expansion
- Increase average annual growth rate
- Increase off-season load
Productivity and Reliability
- Reduce operating and other costs
- Improve service reliability to customers
Quality and Customer Service
- Improve data collections and benchmark industry performance
Public Awareness
- Increase public awareness
Safety and Training
- Improve and accelerate industry safety and training
- Reduce number of incidents and accidents
Propane Industry Vision and Technology Roadmap
Read more about the propane industry's vision, goals, and technology strategy in the Propane Vision and Technology Roadmap.
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